The SilverLink directory is a great way for me to promote my facility in real time. Our facility is constantly improving, adding, and changing programs and the ability to update our directory entry at any time is very beneficial for us. I love the directory’s features. I can upload photos and videos, which is important when families or patients are choosing a skilled nursing facility. The directory’s virtual tour capability is a game changer in my book.
During a very difficult time as caregivers for our mom, my family needed assistance with all areas of her care. Robin with SilverLink met with our family and guided us through the many obstacles related to Mom’s care, particularly her memory care. Robin knew exactly what steps we needed to take and when we needed to take them. She made the contacts for us along the way and guided us through each step in the care of our mom. SilverSolutions is a full-service company that provides guidance and support with compassion in all aspects of care for the senior community.
The social needs of our patient population are vast. Robin Williams manages to link patients and their families with resources modeled to the specific needs. She is accessible, provides feedback, and follows through. Highly recommended!